Customer #1 (Engineering Manager, Machine Tool Manufacturer ):

“Rockford Ball Screw Co. has been our preferred choice for ball screws for over 20 years. Rockford has continued to provide a high quality product at an economical price, while having exceptional delivery times. On a few recent projects there was a need for some involved technical support, and Rockford was very knowledgeable and helpful. They simply define “Customer Service”!

Customer #2 (CEO, Independent Dist. ):

“After a year long project involving several complex lead screw designs, it was clear that our success was due to the great support from Rockford Ball Screw. While several of their competitors dropped off during the early stages of the project, Rockford came through from conceptual design to finished product, all while remaining very competitive”.

Customer#3 (Inside Sales, Canadian Distributor):

“Rockford Ball Screw is the ultimate choice for competitive pricing and fast delivery. They have gotten us out of many tough situations where delivery has been critical. Their on-site ball screw repair facility is a phenomenal service as well. As a service provider, it is always a relief to know that we'll get great service from everyone at Rockford. It makes our job easier!”

Customer#4(Field Sales, Power Transmission Distributor):

“As a growing power transmission distributor, our success is closely tied to the ability of the manufacturers that we sell to grow with us. Our customer base is primarily OEM’s. Our belief is that we add the most value to the products we distribute during the design stage. Rockford Ball Screw has repeatedly helped us add this value. First, they take the time to understand our customer’s application. From there, they are quick to propose a commercially feasible solution. This “first up, best dressed” approach goes a long way in winning customers. As we hope that OEM relationships are long term, we have to be willing to face the challenges that may arise. Rockford has been responsive and eager to help us maintain and grow with our customers. Rockford Ball Screw’s engineering and manufacturing capabilities, along with their desire to help us maintain and grow our customers, makes it easy to sell their products”.